The Challenge
- Manual rent collection led to delayed payments and financial inefficiencies.
- Tenant communication and maintenance requests were disorganized, leading to lower satisfaction.
- Managing compliance and financial reporting required significant administrative effort.
Goal
Automate rent collection, improve tenant communication, and streamline operations under the Cost Rental Scheme to boost efficiency and tenant satisfaction.
30%
Less late payments
through automated rent reminders.
25%
Improved response
leading to higher tenant satisfaction.
90%
Positive experiences
Tenant satisfaction, with 90% positive experiences.
“Rentalize has revolutionized how we manage affordable housing. The automation and ease of use have drastically reduced manual work, allowing us to focus more on delivering value to tenants.”
Joe Kavanagh
Operations Manager, Tuath Housing
The Process
LGMA implemented Rentalize to automate rent reminders, manage tenant communication through a central hub, and improve financial oversight. The platform allowed property managers to track tenant satisfaction and maintenance issues, while offering real-time reporting on rent collection and occupancy rates.
Solution
Rentalize’s all-in-one platform allowed LGMA to handle the scheme more efficiently, automating rent collection and streamlining communication, while also giving property managers a clearer picture of overall property performance.
Conclusion
Rentalize provided Tuath Housing with a unified solution that improved tenant satisfaction and operational efficiency. The team now has more time to focus on strategic goals rather than routine administrative tasks.
“Rentalize has revolutionized how we manage affordable housing. The automation and ease of use have drastically reduced manual work, allowing us to focus more on delivering value to tenants.”
Joe Kavanagh
Operations Manager, LGMA
