Rent Review Software
Rent reviews, notices and audit trails for landlords, letting agents and housing bodies across Ireland and the UK.
Learn more →Rent arrears software, Ireland and the UK
Rent Arrears Software for Ireland and the UK
Arrears and aged-debt reporting on every plan
Rentalize shows every overdue tenant balance across your portfolio, ages the debt, sends rent reminders automatically and lets tenants pay online through the tenant portal. When a balance needs the formal route, case management runs it on arrears case types built for Irish and UK rules (Professional plan and above). One system for property management companies, letting agents and housing bodies.
Aged debtSample data
Tenancies in arrears
14
Total overdue
€9,420
0 to 30 days€4,180
31 to 60 days€2,640
61 to 90 days€1,550
Over 90 days€1,050
Automated rent reminders sent
Payments taken in the tenant portal
Arrears case opened with checklist
Irish and UK rules in one platform
Arrears reports on all four plans
Tenant portal payments included
What it is
What is rent arrears software?
Rent arrears software is the part of a property management system that tells you who owes rent, how much and for how long, and then helps you recover it without breaking the law. It does four jobs. It keeps a live balance for every tenancy against the rent charged. It ages the debt, so a tenant one week behind is handled differently from one three months behind. It prompts the tenant with reminders and gives them a way to pay. And when informal steps fail, it records the formal process: the notices, the dates and the evidence a tribunal or court will ask for. In Rentalize, rent collection and arrears reports and automated arrears and aged-debt insights are on every plan, including Essential. Rent is raised as recurring invoices with automated reminders, tenants pay through the tenant portal, and from the Professional plan arrears cases run on case types built for Irish and UK rules.
Buying guide
What rent arrears software should do
Most arrears never become disputes. They become disputes because nobody noticed in time, or because the reminder went out a fortnight late. Good arrears software closes that gap before it turns into a legal question. Judge any system, ours included, on six things. Does it show the arrears position across the whole portfolio on one screen, rather than property by property? Does it age the debt, so your team spends its time on the balances that are growing? Do reminders go out on a schedule without someone having to remember? Can the tenant pay the moment they read the reminder? When the formal route starts, does the system hold the steps, the documents and the dates in one place? And can you export the evidence for a landlord, a board, the RTB or a court? A spreadsheet can answer the first question. It struggles with the other five.
One arrears position for the portfolio
Rent collection and arrears reports cover every tenancy you manage, with branded PDF and CSV exports on every report.
All plansAged debt, not just a total
Automated arrears and aged-debt insights sit in the reporting suite alongside predictive cash-flow forecasting and tenant-risk scoring.
All plansReminders that send themselves
Rent is raised as recurring invoices with automated reminders. SMS notifications and reusable email, SMS and letter templates are added on Growth.
All plans, SMS from GrowthA way to pay straight away
Tenants pay rent online in the tenant portal by card or PayPal, and see their payment history with downloadable receipts. Recurring Direct Debit and saved payment methods come with Growth. See Rentalize Pay.
All plans, Direct Debit from GrowthA case, not an email thread
Case management gives arrears its own case type for Ireland or the UK, with guided checklists, statutory notice and letter generation, case tasks, assignment and escalation.
Professional and EnterpriseEvidence you can hand over
Case notes, files and a full audit trail stay against each case, with a case dashboard and outcome reporting across every open matter.
Professional and EnterpriseThe formal route
Handling rent arrears lawfully in Ireland and England
Both countries set the arrears process in statute, and a mistake in the notice usually means starting again. This is a short summary of the current rules, not legal advice.
Ireland
The RTB rent arrears process
A landlord in Ireland cannot go straight to a Notice of Termination for unpaid rent. The Residential Tenancies Board sets out the steps. First, serve a rent arrears warning notice that states the amount owed and gives the tenant at least 28 days to pay. The notice goes to the tenant and a copy goes to the RTB, which accepts it by email, and the 28 days only start once both have received it. Second, if the arrears are still unpaid after 28 days, the landlord can serve a Notice of Termination giving 28 days' notice. Third, a copy of that Notice of Termination must reach the RTB within 7 days of the date it was served on the tenant, or the notice is invalid. The tenant then has 28 days, rather than the usual 90, to dispute it. Rent arrears remain a valid reason to end a tenancy created before or after 1 March 2026, for landlords of every size.
Sources: RTB, How a landlord can end a tenancy and Notice of Termination guide, checked 23 September 2026. More on notice periods: Notice of Termination in Ireland.
England
Section 8 and Grounds 8, 10 and 11
Since 1 May 2026, when Part 1 of the Renters' Rights Act 2025 came into force, a private landlord in England can only seek possession with a section 8 notice on Form 3A. Section 21 can no longer be used. Three grounds deal with rent. Ground 8 is mandatory: the tenant must owe at least 3 months' rent if rent is paid monthly, or 13 weeks' rent if it is paid weekly or fortnightly, both on the day notice is given and at the date of the hearing. The notice period is 4 weeks. A tenant who owes that amount only because their Universal Credit has not been paid cannot be evicted on this ground. Ground 10 (any arrears) and Ground 11 (persistent late payment) are discretionary, also with 4 weeks' notice, so the court decides whether possession is reasonable. For assured tenancies of social housing let by private registered providers, these changes apply from 2027.
Sources: GOV.UK, Grounds for possession: guidance for landlords and letting agents and Repossessing your privately rented property after 1 May 2026, checked 23 September 2026. More: Renters' Rights Act compliance.
Scotland, Wales and Northern Ireland run their own tenancy regimes and are not covered by this summary. Getting the rent itself right comes first: arrears are only as accurate as the rent they are measured against, which is why lawful increases matter. See rent review software.
The workflow
How Rentalize handles rent arrears
Rentalize treats arrears as something that starts with the rent charge, not a report someone runs at month end. Each tenancy's rent is raised as recurring invoices, so the balance is always current. Reminders go out automatically. Tenants can pay from the tenant portal, and every payment lands in their rent and payment history with a receipt. The reporting suite then ages what is left and shows where it is growing. Talia, the AI assistant, works over your live data, so you can ask which tenancies are behind and have it draft the email or create the follow-up task, under permission modes with a full AI audit trail. When a balance needs the formal route, a case opens on the arrears case type for Ireland or the UK, and the checklist, notices, tasks and audit trail stay with it until the outcome is recorded. Your team still decides when a notice is served.
1
Rent raised and reminded
Recurring invoices with automated reminders keep every tenancy's balance current.
All plans2
Tenant pays online
Card or PayPal in the tenant portal, with receipts. GoCardless Direct Debit and Instant Bank Pay on Growth and above, and open banking reconciliation on Professional and above.
All plans, more methods from Growth3
Arrears reported and aged
Rent collection and arrears reports, plus automated arrears and aged-debt insights, exportable as branded PDF or CSV.
All plans4
Talia flags and drafts
Ask about arrears over your live data. Talia drafts the email and creates the task, with a full AI audit trail.
All plans5
Arrears case opened
A case type built for Irish or UK rules, with a guided checklist, statutory notice and letter generation, tasks and escalation.
Professional and Enterprise6
Outcome recorded
Case notes, files and the full audit trail stay with the case, with a case dashboard and outcome reporting.
Professional and EnterpriseBy plan
Arrears features on each Rentalize Core plan
Arrears reporting is on every plan. Direct Debit, SMS and case management are where the plans differ.
| Feature | Essential | Growth | Professional | Enterprise |
|---|---|---|---|---|
| Rent collection and arrears reports | Included | Included | Included | Included |
| Automated arrears and aged-debt insights | Included | Included | Included | Included |
| Recurring invoices and automated reminders | Included | Included | Included | Included |
| Tenant portal rent payments by card and PayPal | Included | Included | Included | Included |
| Tenant-risk scoring | Included | Included | Included | Included |
| Talia AI assistant over your live data | Included | Included | Included | Included |
| SMS notifications and message templates | Not included | Included | Included | Included |
| GoCardless Direct Debit and Instant Bank Pay | Not included | Included | Included | Included |
| Recurring Direct Debit in the tenant portal | Not included | Included | Included | Included |
| Open Banking reconciliation | Not included | Not included | Included | Included |
| Case management with IE and UK arrears case types | Not included | Not included | Included | Included |
Full feature list by plan on the pricing page.
Who uses it
Who Rentalize arrears management is for
Rentalize Core is built for organisations managing roughly 50 to 5,000 units in Ireland and the UK, where arrears are a weekly operational job rather than an occasional problem. At that size the pressure is the same whoever you are: balances spread across many tenancies and several people, reminders that depend on someone remembering, and a formal process that has to be followed exactly when it starts. Property management companies and letting agents need the arrears position per landlord and per building, with a clean record of every contact. Housing associations and approved housing bodies need the same, plus a case trail they can put in front of a board. Individual landlords with a handful of properties have simpler needs, and our landlord software page covers that end of the market.
Property management companies
One arrears report across every building you manage, aged and exportable. On Growth and above, the landlord portal adds automated owner statements and remittance and payout history, so owners see the position without a phone call.
Letting agents
Chase arrears on behalf of your landlords with reminders, tenant portal payments and built-in messaging in one record. Client-money accounts and virtual IBANs are on Growth and above. See letting agent software.
Housing associations and AHBs
Arrears reports and aged debt on every plan. On Professional and above, arrears cases add multi-party tracking for tenants, representatives and agencies, and outcome reporting on the case dashboard.
Pricing
What rent arrears software costs
Arrears management is not a separate licence in Rentalize. Rent collection and arrears reports, and the automated aged-debt insights, are included on all four Rentalize Core plans, Essential included. What changes as you move up is how rent is collected and how arrears cases are run. Essential covers 25 properties and 3 staff accounts. Growth covers 100 properties and 10 staff, and adds GoCardless Direct Debit, SMS and the landlord portal. Professional covers 500 properties and 40 staff, and adds case management with arrears case types and open banking reconciliation. Enterprise is priced to your portfolio with no property or staff limits. Extra properties above each allowance are charged per property, so the cost per property falls as the portfolio grows, and paying annually gives two months free. The pricing page has the full breakdown in euro and sterling.
Essential
€199 / £169
a month. Arrears reports, aged debt, reminders, tenant portal payments.
Growth
€695 / £599
a month. Adds Direct Debit, SMS and the landlord portal.
Professional
€2,450 / £2,099
a month. Adds arrears case management and open banking reconciliation.
Enterprise
Custom
No property or staff limits, REST API and white-label branding.
Questions
Rent arrears software FAQ
What is rent arrears software?
Rent arrears software tracks the balance on every tenancy against the rent charged, shows which tenants are behind and by how long, sends reminders, lets tenants pay online, and records the formal process if a balance is not cleared. In Rentalize, arrears reports and aged-debt insights are on every plan, and arrears case management is on Professional and Enterprise.
How do you deal with rent arrears in Ireland?
Serve a rent arrears warning notice stating the amount owed and giving at least 28 days to pay, and send a copy to the RTB. The 28 days start once both the tenant and the RTB have received it. If the rent is still unpaid, serve a Notice of Termination giving 28 days' notice and send the RTB a copy within 7 days of serving it, or the notice is invalid. The tenant has 28 days to dispute it. Source: RTB.
How much rent arrears before eviction in England?
For the mandatory Ground 8, at least 3 months' rent if rent is paid monthly, or 13 weeks' rent if paid weekly or fortnightly, both when notice is given and at the hearing, with 4 weeks' notice on a section 8 notice (Form 3A). Arrears caused only by unpaid Universal Credit do not qualify. Grounds 10 and 11 cover lower or persistent arrears at the court's discretion. Source: GOV.UK.
Is arrears reporting included on every Rentalize plan?
Yes. Rent collection and arrears reports and automated arrears and aged-debt insights are on all four Rentalize Core plans, from Essential at €199 or £169 a month. GoCardless Direct Debit and SMS start on Growth, and case management with arrears case types starts on Professional. See pricing.
Can tenants pay their arrears online?
Yes. On every plan tenants can pay rent online in the tenant portal by card or PayPal and download receipts from their payment history. From Growth, tenants can also set up recurring Direct Debit and save payment methods. See Rentalize Pay.
How is this different from an accounting package or a spreadsheet?
Accounting packages record what was paid, spreadsheets hold a list, and standalone collection tools send reminders. Each does one part well. A property management system holds the tenancy, the rent charge, the payment, the reminder and the arrears case in the same record, so the arrears figure and the evidence behind it never have to be reconciled by hand. Rentalize also syncs with Xero on Growth and above if your accounts live there.
Does it work for a portfolio in both Ireland and the UK?
Yes. Irish and UK regulatory thresholds are configurable on every plan, and on Professional and Enterprise the arrears case types are jurisdiction-aware, so an Irish tenancy follows the Irish checklist and a UK tenancy follows the UK one, from the same system.
Get started
See your arrears position in one report
We will walk through the arrears report, aged debt, tenant portal payments and an arrears case on a portfolio like yours, in Ireland, the UK or both.